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Improving Governance

Organizations operate in complex and interdependent environments. This requires collaboration across various organizations, sectors and stakeholders to deliver services and achieve outcomes.

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We build collaboration by helping you clearly define roles, accountabilities and processes needed for effective and efficient decision-making. 

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We go beyond drawing organizational charts and inter-linked boxes by linking governance planning to strategic goals.

Governance
Review &
Design

  • Program, Organizational & System decision-making policies, and processes

  • Roles and Accountability structures

  • Governance and Leadership Skills Matrices

  • Leadership Capability Frameworks

Susan Meikle

Executive Director, Toronto North Support Services

"Over the past year, Jennifer Wilkie and her team at Boardwalk have provided invaluable assistance to the recent amalgamation of Toronto North Support Services (TNSS) and LOFT Community Services. Jennifer was tasked with project managing the process and did so with great skill. Her attention to detail and ability to manage many moving parts were key to our success.
 
She brought to the table her considerable experience with supporting change within an organizational environment, always paying close attention to staff needs and concerns. Boardwalk staff effectively planned and led the implementation process, a major undertaking that involved staff at all level of both organizations. Boardwalk got us to where we needed to be on April 1, 2022, and it is clear to me that we could not have managed this without their capable support."
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