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Achieving sustained outcomes through transformation requires thoughtful planning. It is dependent on shifting behaviours and attitudes of those involved.

Implementation is never a straight line. By leveraging an adaptive approach we help you test new ideas and implement change. All while building capacity to sustain the momentum into the future

This approach will optimize performance and improve quality all while aligning strategy, governance and policies to scale.

PROGRAM/SERVICE REVIEW & OPTIMIZATION

  • Program/Service Reviews

  • Problem/Opportunity Identification

  • Value Stream Mapping

  • Customer Journey Mapping and Persona Development

 

STAKEHOLDER ENGAGEMENT

  • Stakeholder Analysis & Planning

  • Partnership Strategy Development

IMPLEMENTATION

  • Project Management and Implementation 

  • Quality Improvement Plans

  • Program Implementation Strategies & Action Plans

CHANGE MANAGEMENT

  • Change Readiness Assessments

  • Change Strategies and Plans

EVALUATION

  • Logic Model Development and Evaluation Plans

SUSTAINABILITY & CONTINUOUS IMPROVEMENT

  • Scale and Sustainability Plans

  • Continuous Improvement Models

  • Performance Measures & Monitoring

           LEADING TRANSFORMATION

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